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Writer's pictureMartin Uetz

Disruptive Business Models

Unveiling the Unexpected Profit Centers

In the dynamic world of business, conventional thinking is often challenged by disruptive business models. Frequently, the revenue sources that we assume drive a company's profits are not the actual core of their business. Like an iceberg, the most significant part of their earnings is often hidden beneath the surface.



Business models like those of Costco Wholesale and McDonald's Corporation provide insightful illustrations of this phenomenon. While Costco is seen primarily as a bulk retail store, the lion's share of its profit originates from membership fees. Likewise, McDonald's, known worldwide for its fast food, finds its primary revenue source in real estate.

In this blog post, we'll delve deeper into these examples and introduce three more companies that have similarly counterintuitive business models: Amazon, Gillette, and Tesla.


The Story Behind Costco Wholesale's Profits

Costco Wholesale operates an international chain of membership-only warehouses. Many people see the vast amounts of merchandise moving through the warehouses and naturally assume that's where the profits lie. However, the reality is that Costco operates on incredibly thin margins for its product sales, even at their high volumes. The majority of their profits come from the annual membership fees that customers pay to gain access to the goods.

Costco's primary focus is not on earning profits from individual items, but rather on providing value to its members. It makes bulk purchasing financially feasible for many households, and the lure of these savings encourages customers to sign up for memberships, making it Costco's primary profit source.


McDonald's Corporation: The Real Estate Mogul

McDonald's is a household name associated with quick-service food. But behind the scenes, it’s the real estate that's super-sizing McDonald's profits.

In the franchise business model, McDonald's often owns the properties where their franchises are located. These franchisees then pay McDonald's rent, which is often a percentage of sales plus a base rent. It's this steady, reliable income from property that constitutes a significant portion of the company's profit.


Amazon: The Cloud-Based Goldmine

When we think of Amazon, the first thing that usually comes to mind is the e-commerce platform offering a mind-boggling array of products. But Amazon's primary profit driver is not what you might think - it's their cloud computing platform, Amazon Web Services (AWS).

Launched in 2006, AWS offers a wide range of services, from storage solutions to computational power for businesses. Its clients range from startups to major corporations and even governmental entities. While the retail part of Amazon operates at low margins, AWS boasts high profitability, contributing significantly more to the bottom line than the retail sector.


Gillette: The Razor-and-Blades Strategy

Gillette, a personal care brand, is known for its razors. But the company has perfected a disruptive business model wherein the actual profit doesn't come from the sale of the razors themselves, but from the disposable blades.


This business model, known as the "razor-and-blades strategy," involves selling the primary product at a low price or even at a loss to increase sales of a secondary product. In Gillette's case, the razors are relatively inexpensive, while the blades, which customers need to purchase regularly, are the true profit-makers.


Tesla: Car Sales or Carbon Credits?

Tesla is revolutionizing the automobile industry with electric vehicles. Interestingly, a significant part of Tesla's profits comes from selling regulatory credits rather than just their vehicles.


Regulatory credits are issued by governments to encourage businesses to reduce their environmental footprints. Companies that exceed environmental standards, like Tesla, can accumulate these credits and sell them to businesses that don't meet the standards. Tesla has made a significant profit from these credits, making it a vital part of their business model.


Think Different

It's clear that the most successful businesses often possess an underlying genius in their business models, extending far beyond what meets the eye. Whether it's Costco with its membership model, McDonald's with its real estate investments, Amazon's bet on cloud services, Gillette's razor-and-blades strategy, or Tesla selling carbon credits, these companies demonstrate that sometimes, a company's true profit center can be hidden beneath a disruptive and innovative business model.

By understanding these models, we gain valuable insights into how businesses can creatively adapt to generate profits and stay ahead in today's fast-paced, competitive environment. Businesses in the digital age can thrive by learning from these innovative approaches, adapting their strategies, and finding their own hidden profit centers.

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